DAPPER LABS LTD

The Future of Visitor Engagement

Dapper Labs Ltd is an innovative and disruptive team behind the award winning visitor engagement software platform, Chaperone™. The team has extensive experience from a wide range of sectors including themed entertainment, cultural and leisure venues. Dapper Labs bring together a broad knowledge of product development, technology design, software and hardware engineering and more.

Chaperone is an interactive experience platform that augments and automates the guest experience, from ticketing to after they leave your attraction. The platform can be designed easily to deliver offers, personalised content and unique features to your guests.

The platform allows you to:

• Create storytelling, app-led tours to enhance the guest visit
• Personalise the visitor experience and gain insight into your visitors
• Quickly enhance your attraction by creating unique visitor journeys
• Set up tailored offers that reach your visitor at the right time, price and place
• Enhance the visitor experience by allowing guests to interact in real-time with exhibits, retail and hospitality offerings

Integrated Audio and Media Guide

Audio and media guides have become essential tools for museums and heritage establishments to enhance the visitor experience. They offer a convenient and accessible way for visitors to learn about the exhibits and can be used to reach a broader audience that would otherwise not easily be able to engage.

One of the key benefits of audio and media guides is that they enable visitors to learn at their own pace. This flexibility allows visitors to tailor their museum experience to their interests and needs.

Additionally, media guides can be used to provide an audio description for visitors who are visually impaired, or subtitles for those with impaired hearing. Offering these enhancements not only creates inclusivity, but opens up your venue to a much wider audience, and increases footfall, revenue, and reputation.

Scan to Discover

Chaperone’s Scan to Discover feature makes the process of discovery more interactive, engaging and convenient. By simply scanning an object or image, visitors can instantly learn about its history, significance, or cultural relevance, enhancing their understanding and appreciation of the art or artefact. By scanning a painting, for example, visitors can learn about the artist, the style, and the historical context, without having any prior knowledge about it.

Scan to Discover enhances the overall experience for visitors while also providing valuable insights for museums and art galleries. The use of mobile visual search technology can also be used in a variety of different settings, such as art galleries, museums, and historical sites.

Scan to Discover can also help museums and art galleries to gather data and insights on their visitors. One example of this is how museums and art galleries can use it to track which exhibits or artworks are the most popular among visitors and use that information to improve their exhibitions and collections.

Gamification

Chaperone also offers features like gamification. Chaperone can be used to interface with the technology within the attraction. So, for example, the player’s bowling score would be integrated into the total venue score. That could then be carried across to a completely different piece of technology within that space. Maybe karting or arcade games, for instance. Player’s scores can accumulate during that visit and add to total accumulated scores for online competitions and sharing to social media.

Smart Displays

Whether your users are shopping, exploring or sightseeing, we deliver unique, convenient and immersive out-of-home experiences to provide a memorable experience. With triggers such as proximity and scanning, Chaperone can integrate capability into smart screens, creating local ecosystems where the screens can understand and react to your audience. Delivering tailored messaging and content to meet their interests. From shopping to theme parks, resorts to arenas, smart displays can renovate your offering.

What ever your requirements, Chaperone’s flexible platform provides the configurability and connectivity to meet your needs. Please do reach out and we will be pleased to define how Chaperone will enhance your visitors experience and increase revenues.