News

Posted 18/09/2026 by Experience UK

Cinchio brings connected commerce and guest insight to European attractions

Cinchio Solutions will attend IAAPA Expo Europe as it expands its work with attractions in the UK and Europe. Visitors can meet the team through Experience UK at the UK Pavilion, stand S837, and explore technology designed to simplify food, beverage and retail operations across complex visitor destinations.

Already supporting zoos, aquariums, museums, parks and attractions across North America, Cinchio brings point of sale, mobile ordering, self-service kiosks, kitchen management, inventory and reporting into a flexible product suite. Operators can modernise individual touchpoints or create a more unified environment across multiple locations, departments and sales channels. The platform is designed to integrate with established ticketing, payment, loyalty, inventory and business-intelligence systems.

Recent developments extend the proposition beyond transactions. Following Cinchio’s acquisition of Tatvam Analytics in late 2025, operators can bring guest sentiment together with operational data to understand what visitors are saying and where changes could have the greatest impact. A new self-service retail kiosk also allows guests to scan and purchase merchandise independently, helping venues reduce queues and expand retail access during busy periods without placing additional pressure on staff.

At the heart of the offer is a practical question: how can attractions make visits easier for guests while giving teams better information and more control? Cinchio’s modular approach allows venues to answer that question according to their current priorities and expand over time. Meet Cinchio Solutions with Experience UK at the UK Pavilion, stand S837, to discuss connected commerce, fulfilment and data-led guest experience.

The benefits can extend beyond shorter queues. A clearer view of transactions, fulfilment and feedback helps teams identify where demand is changing and where resources should be directed. For multi-site organisations, a connected platform can also make performance easier to compare without forcing every venue into an identical operating model.